Topic

Information Governance

Retention schedules, email, legal holds, disposition and the policies behind records that last.

Email Is a Record Too: Capturing and Keeping Official Email

A model policy memo for official email: when a message is a record, retention by role, personal accounts and texts, records requests, legal holds and export.

July 15th, 2025 · 8 minRead the piece →

Information Governance

Writing a Retention Schedule Departments Will Actually Follow

How to write a records retention schedule people use: general vs custom schedules, records series, event triggers, big buckets, adoption and annual disposition.

April 9th, 2024 · 10 minRead the piece →